Frequently Asked Questions
Everything you need to know about our premium pet-inspired fashion and accessories.
How do I determine the right size for my pet's apparel?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure the most comfortable fit.
What materials are used in Naturo Pet Food fashion items?
We prioritize comfort and durability by using high-quality, non-toxic materials such as organic cotton, breathable mesh, and reinforced nylon for all our wearable items.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for pet clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items covered in pet hair cannot be accepted for a full refund.
Are your products machine washable?
Most of our fabric-based items are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the integrity of the prints and fabrics.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.